Job Title: Warehouse Dispatch Assistant
Company: Lox and Chain
Location: Byron Bay
We're a rapidly expanding jewelry business that thrives on dedication when it's time to buckle down, but we're equally proud of our flexible and friendly working atmosphere. Embracing our startup spirit, we offer opportunities for you to carve out your own journey and evolve alongside the growth of our business.
Position: Warehouse Dispatch Assistant
Order Packing: Accurately and efficiently pack customer orders ensuring product quality and order accuracy.
Customer Service: Provide excellent customer service through various channels (email, chat) to address inquiries, resolve issues, and ensure customer satisfaction.
Inventory Tracking: Monitor and maintain accurate inventory levels, conduct regular stock checks, and update records in the system.
Dispatch Coordination: Work closely with the dispatch team to ensure timely and correct shipment of orders.
Quality Control: Conduct quality checks on packed orders to meet company standards.
Collaboration: Communicate effectively with other warehouse team members and founders.
Previous experience in a warehouse or dispatch role is preferred.
Strong organizational and multitasking skills is a MUST (Virgo energy)
Excellent communication skills.
Basic computer proficiency (excel)
Experience with Shopify and Starshipit is a plus.
Ability to work in a fast-paced environment and meet deadlines.
Attention to detail and commitment to quality is our motto and should be yours too.
Perks and Benefits:
Flexibility as long as the job gets done, your hours are yours.
How to Apply:
If you're excited to be part of a dynamic team and contribute to the success of Lox and Chain, please send your resume and cover letter to [Zak@loxandchain.com] with the subject line “Warehouse Dispatch Assistant Application - [Your Full Name].”