Due to high order volumes during sales, changes or cancellations aren’t guaranteed. Double-check your details before checkout.

For order changes, you can email us at orders@loxandchain.com, but we cannot guarantee adjustments.

We’ll do our best to help!

Thanks for understanding!

Don’t worry about exchanges—you have plenty of time!

Returns and exchanges are available until mid-January, so you can sort it all out after Christmas.

Please note that refunds aren’t available for sale items, but we’re happy to offer a store credit.

Delays can happen, but rest assured our team is working hard to get your order out.

We've estimated that the maximum dispatch delay will be 7 days.

Shipping times are noted on our website, and most of the orders are sent within a day.

Thank you for your patience!

All items are already heavily discounted for the sale, so additional discount codes won’t apply.

We’ve made sure you’re getting the best deals right from the start!

Yes, absolutely!

We’re committed to ensuring all orders arrive with plenty of time for Christmas.